DELIVERY

An account is not required to place an order. However, we recommend creating one to benefit from exclusive services.

We process and ship orders Mon–Fri, excluding public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information so you can follow your parcel at any time.

Delivery within the European Union usually takes 2–5 business days. Deliveries outside the European Union may vary depending on the destination country and local circumstances and may take longer.

Please note that orders shipped outside the European Union may be subject to customs duties, import taxes, or other applicable charges. These fees are determined by the customs authorities of the destination country and are the responsibility of the customer.

Shipping costs are calculated at checkout and depend on the destination and the selected shipping method. The applicable shipping costs will be displayed before you complete your order.

Please ensure that your shipping address is complete and correct before placing your order. Equesta Horsewear GmbH cannot be held responsible for delays or additional costs resulting from incorrect or incomplete address information provided by the customer.

If you have any questions regarding the shipment or delivery of your order, please do not hesitate to contact us.